Carolyn Male MP, State Member for Pine Rivers, would like to make residents aware that Smart Service Queensland provides fast and easy access to government services and information.

Carolyn Male MP said, “People living in the Pine Rivers electorate, or anywhere throughout the state, can access vital government services via the telephone through Smart Service Queensland’s 13 13 04 line or through identifiable numbers for specialist services such as 13 HEALTH (13 43 25 84) and 132 500 SES Flood and Storm line.”

“During the 2008-2009 year, Smart Service Queensland handled over three million customer enquiries through its phone, interactive voice response and SMS channels.”

“Smart Service Queensland also manages the Queensland Government Internet site www.qld.gov.au, which gives government customers in any electorate in the state access to online information, services and transactions 24 hours a day.”

“The government has worked hard to provide easy access for residents across all services and information and I would encourage all residents to check out the website and have a look at what the Queensland Government is doing,” Carolyn Male MP said.

“This important whole-of-Government service provider will continue to grow, making government services more accessible and convenient to the Queensland public.”

Smart Service Queensland will play an important part in delivering ‘accessible government’ to all Queenslanders under the Government’s ‘Toward Q2 through ICT’ strategy.